Systems Analysis and Design Project Part
Part #1 – System Vision Document

The company that I will use in this project is a fictional online marketplace for buying and reselling shoes. The company will employ 50 people and will include a management structure along with divisions for shipping/fulfillment, sales, cataloging and a small developing force to handle the online platform. The issue this company has is managing their sales pipeline from the customer purchasing shoes to the shoes getting delivered and also the process for people trying to list their shoes for consignment. That involves receiving the shoe shipment, checking for authenticity and cataloging, then making sure the shoes get delivered to the buyer thus completing the sales pipeline.

The IoT system will consist of barcode scanners, image capturing machines (3D scanners), an in house storage management/fulfillment software, and an employee tracking system for time worked. The scanners will be used to collect information off of shoes like the serial number and manufacturer information. Image capturing software will be used to determine the model and size of the shoe in order to cross check with the employee examination. Once the information about serial number and size has been collected the shoes will be authenticated by hand and the employee will log time according to the model of shoe in order to optimize the process so that employees will get the shoe they are best at using. This data will be used to track the shipping and payment of each shoe but also by storing the information related to shoes there will be an artificial intelligence system that automatically adjusts the online price listing of these shoes based on the amount of inventory available and the demand for that product.

By implementing this IoT system the amount of employee labor needed to fufill orders can be drastically reduced, since manual labor will always be a part of the process it will be a crucial advantage over other competitors to have a low labor cost. There will also be an increased amount of trust from consumers considering that the prices and inventory information for shoes will be listed and updated in real time on their ecommerce platform. These strategies implemented in the proper way will ensure that the business model is successful.