First, read Chapter 10 in The Essential Workplace Conflict Handbook. Additionally, read the CONTROL Supplementary Document as well as CONTROL: The Final Phase of a DMAIC Project . In your initial post, address the following:

· Can you find any limitations to your Control phase that should be addressed? What are they specifically?

· What might you need to do to ensure that the process owners in the organization will accept your Control measures?

· How will the Control phase learning apply to your organization’s specific conflict or to the Garden Depot case study?

350-450 words excluding references, APA format and 3 references