Health care professionals make decisions that can either improve or hinder a patient’s care and are based on principles of organizational behavior and development.
For this assignment, you will write a paper that includes the following two parts.
Part 1: Scenario Evaluation
Review the scenario called “Critical Decision Making for Providers” in the Allied Health Community media, found in the topic Resources.
Examine the scenario involving Mike, the lab technician, and do the following:
Explain the consequences of a failure to report.
Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization’s quality metrics, workload of other hospital departments, etc.).
As Mike’s manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.

Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.
Part 2: Organizational Behavior and Development Analysis
Consider the way most health care organizations function (structure, people, technology, environment). From the perspective of a leader in your current or future health care setting:
Explain the principles of organizational development that contribute to the success of a health care organization.

Explain how these principles could be applied to the scenario.
A minimum of the textbook and three other scholarly references from credible sources are required for this assignment. Two of the three scholarly resources must be from a peer-reviewed journal published within the past 5 years and must be appropriate for the assignment criteria and health care setting.
Textbook: The Interprofessional Health Care Team: Leadership and Development by Weiss, D., Tillen, F., & Morgan, M. J. (2024). The interprofessional health care team: Leadership and development (3rd ed.). Jones & Bartlett Learning. ISBN-13: 9781284273380
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
Scenario
Pg 1: Mike is running late again. The last time he spoke with his supervisor, he promised he would
be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his
commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby,
but his supervisor told him that if he continued to be late he might face termination. Upon arriving,
Mike observes a spill on the floor. He must make a decision: stop and make sure the spill is cleaned
up or ignore it all together. If he safeguards the spill, surely he will be late clocking in and could face
losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is
clocking in. What decision should he make?
Report the problem: Mike stops in at the front desk to have housekeeping paged. Housekeeping
routinely takes 3-5 minutes to arrive on site, but he does not have the time to simply wait. Using the
telephone at the front desk, he calls to notify his supervisor that he is in the building, but needed to
stop to assist with a spill in the main lobby. His supervisor thanked him for calling and asked Mike if
the time could be made up at the end of his shift. Appreciatively, Mike agreed.
Ignore the problem: Mike decides to clock in so he does not face losing his job. He is making every
effort to keep his job and cannot afford to be terminated. Besides, he has a list of things he needs to
accomplish from yesterday in addition to his assignment for the day. Certainly someone else who is
responsible for the area will take care of the spill soon.
Later, Mike is asked to go to a patient’s room to gather some patient information. He learns the
patient was admitted to the hospital after falling in the lobby this morning. The patient is in a lot of
pain and appears to have a broken hip from the injury. The patient goes on to describe the incident
and asks him why this would happen in the hospital. She states, “I thought the hospital was a safe
place. Don’t they have programs to prevent these things?”
A wave of guilt floods over Mike. He questions himself, “Could I have prevented this from
happening?” Mike is now faced with a new dilemma. Should he admit to his supervisor what
occurred upon his arrival to work this morning? What if by his admission, he is terminated anyway?
NEXT page:
Mike is running late again. The last time he spoke with his supervisor, he promised he would be on
time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his
commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby,
but his supervisor told him that if he continued to be late he might face termination.
Upon arriving, Mike observes a spill on the floor. He must make a decision: stop and make sure the
spill is cleaned up or ignore it all together. If he safeguards the spill, surely he will be late clocking in
and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be
cleaned up while he is clocking in. What decision should he make?
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•
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What are the potential risks associated with Mike’s decisions?
In what ways might Mike’s decision impact both patient care and procedural policies?
What, if any, legal consequences might occur for both Mike and the hospital where he is
employed?
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Typing Template for APA Papers: A Sample of Proper Formatting for APA Style
Student A. Sample
College Name, Grand Canyon University
Course Number: Course Title
Instructor’s Name
Assignment Due Date
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Typing Template for APA Papers: A Sample of Proper Formatting for APA Style
This is an electronic template for papers written according to the style of the American
Psychological Association (APA, 2020) as outlined in the seventh edition of the Publication
Manual of the American Psychological Association. The purpose of the template is to help
students set the margins and spacing. Margins are set at 1 inch for top, bottom, left, and right.
The text is left-justified only; that means the left margin is straight, but the right margin is
ragged. Each paragraph is indented 0.5 inch. It is best to use the tab key to indent, or set a firstline indent in the paragraph settings. The line spacing is double throughout the paper, even on the
reference page. One space is used after punctuation at the end of sentences. The font style used
in this template is Times New Roman and the font size is 12 point. This font and size is required
for GCU papers.
The Section Heading
The heading above would be used if you want to have your paper divided into sections
based on content. This is a Level 1 heading, and it is centered and bolded, and the initial word
and each word of four or more letters is capitalized. The heading should be a short descriptor of
the section. Note that not all papers will have headings or subheadings in them. Papers for
beginning undergraduate courses (100 or 200 level) will generally not need headings beyond
Level 1. The paper title serves as the heading for the first paragraph of the paper, so
“Introduction” is not used as a heading.
Subsection Heading
The subheading above would be used if there are several sections within the topic labeled
in a first level heading. This is a Level 2 heading, and it is flush left and bolded, and the initial
word and each word of four or more letters is capitalized.
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Subsection Heading
APA dictates that you should avoid having only one subsection heading and subsection
within a section. In other words, use at least two subheadings under a main heading, or do not
use any at all. Headings are used in order, so a paper must use Level 1 before using Level 2. Do
not adjust spacing to change where on the page a heading falls, even if it would be the last line
on a page.
The Title Page
When you are ready to write, and after having read these instructions completely, you can
delete these directions and start typing. The formatting should stay the same. You will also need
to change the items on the title page. Fill in your own title, name, course, college, instructor, and
date. List the college to which the course belongs, such as College of Theology, College of
Business, or College of Humanities and Social Sciences. GCU uses three letters and numbers
with a hyphen for course numbers, such as CWV-101 or UNV-104. The date should be written
as Month Day, Year. Spell out the month name.
Formatting References and Citations
APA Style includes rules for citing resources. The Publication Manual (APA, 2020) also
discusses the desired tone of writing, grammar, punctuation, formatting for numbers, and a
variety of other important topics. Although APA Style rules are used in this template, the
purpose of the template is only to demonstrate spacing and the general parts of the paper. GCU
has prepared an APA Style Guide available in the Student Success Center and on the GCU
Library’s Citing Sources in APA guide (https://libguides.gcu.edu/APA) for help in correctly
formatting according to APA Style.
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The reference list should appear at the end of a paper. It provides the information
necessary for a reader to locate and retrieve any source you cite in the body of the paper. Each
source you cite in the paper must appear in your reference list; likewise, each entry in the
reference list must be cited in your text. A sample reference page is included below. This page
includes examples of how to format different reference types. The first reference is to a webpage
without a clear date, which is common with organizational websites (American Nurses
Association, n.d.). Next is the Publication Manual referred to throughout this template (APA,
2020). Notice that the manual reference includes the DOI number, even though this is a print
book, as the DOI was listed on book, and does not include a publisher name since the publisher
is also the author. A journal article reference will also often include a DOI, and as this article has
four authors, only the first would appear in the in-text citation (Copeland et al., 2013).
Government publications like the Treatment Improvement Protocol series documents from the
Center for Substance Abuse Treatment (2014) are another common source found online. A book
without a DOI is the last example (Holland & Forrest, 2017).
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References
American Nurses Association. (n.d.). Scope of practice. https://www.nursingworld.org/practicepolicy/scope-of-practice/
American Psychological Association. (2020). Publication manual of the American Psychological
Association (7th ed.). https://doi.org/10.1037/0000165-000
Center for Substance Abuse Treatment. (2014). Improving cultural competence (HHS
Publication No. 14-4849). U.S. Department of Health and Human Services, Substance
Abuse and Mental Health Services Administration.
https://www.ncbi.nlm.nih.gov/books/NBK248428/
Copeland, T., Henderson, B., Mayer, B., & Nicholson, S. (2013). Three different paths for
tabletop gaming in school libraries. Library Trends, 61(4), 825–835.
https://doi.org/10.1353/lib.2013.0018
Holland, R. A., & Forrest, B. K. (2017). Good arguments: Making your case in writing and
public speaking. Baker Academic.