Week 9 Assignment – ePortfolio – Business Consulting Plan Part 3: ImplementationUngraded, 175 Possible Points175 Points PossibleAttemptYour Business PortfolioThroughout your journey in the program, you have completed many deliverables that could be added to a professional business portfolio to share with future employers. It is recommended that you add one core assignment to the business portfolio in each course within the program. These assignments will demonstrate your strategic thinking in each area, and they will also reflect your own growth and development.This will be your business portfolio assignment for this course.OverviewThroughout this course, you have created assignments for a business consulting pitch deck. In your Week 3 assignment you shared important data and insights about your company. In Week 6 you analyzed the data and provided a targeted recommendation for the challenge or opportunity faced by the company. In this assignment, you will continue in your role as a hired consultant and compile an implementation plan that addresses communication, collaboration, motivation, and return on investment. This is your final (cumulative) pitch deck presentation.InstructionsThe goal of this assignment is to convince leadership at the company to accept your recommendation and implement the strategies in your proposal.Important: In this assignment you will combine the three assignments (PPT decks) together into a single, final pitch deck that could be presented to your company leadership. Be sure you have made the necessary changes to your previous assignments based on instructor feedback. You will also update your Sources slide to include all resources used throughout the project.The assignment must be completed in the provided PowerPoint template.Download and save the Week 9_Assignment_Template [PPTX] Download Week 9_Assignment_Template [PPTX].Follow the guidelines provided in the Strayer Library: SWS Guidelines for Slideshow Presentations.Review the rubric carefully before you begin working on the assignment.Review and incorporate the instructor feedback from your week 3 and week 6 assignments. Those slides will be incorporated into this deck and submitted as part of this assignment for the full presentation.Using the template, complete seven additional slides that will be the final part of a pitch deck for the company that hired you as a business consultant. Each slide should include 1-2 paragraphs of speaker notes that will be utilized to explain the content to the company leadership.Important note: This final presentation will be 20 slides in total: five content slides from assignment #1 [exclude the title and sources slides], six slides from assignment #2 [exclude the title and sources slides], and nine slides from this assignment [including a title slide and cumulative sources slide].Slide 1: Title slide. Add the name of the company as a subtitle and your name and the date.Slide 2: Describe the potential impact of not acting on the selected challenge or opportunity. Use data to support your conclusion. (Detailed explanation should be placed in the speaker notes.)Slide 3: Evaluate the potential return on investment (ROI) for acting on this challenge or opportunity. Use data to support your explanation. (Detailed explanation should be placed in the speaker notes.)Slide 4: Implementation strategy that advises the company’s leadership on how to create a sense of urgency and shared mission around implementing the business consulting plan. (Detailed explanation should be placed in the speaker notes.)Slides 5-8 will come from your Week 7 communication plan. (Note: Be sure you have addressed and incorporated instructor feedback.)Slide 5: State the overall objective of the communication plan and the key stakeholders who are directly or indirectly impacted by the recommended strategy. Indicate if the stakeholder will be leading or following the change(s). (Detailed explanation should be placed in the speaker notes.)Slide 6: Determine the appropriate stakeholder communication channels to provide information and actively listen to concerns or recommendations. Explain how this is inclusive and motivating to the organizational culture. (Detailed explanation should be placed in the speaker notes.)Slide 7: Provide a timeline for the implementation including important milestones and deadlines. (Detailed explanation should be placed in the speaker notes.)Slide 8: Summarize the next steps in the recommendation and specify the key individuals or departments responsible for executing and overseeing the implementation plan. This promotes accountability and clarity in the process. (Detailed explanation should be placed in the speaker notes.)Slide 9: Sources slide. Use three or more quality sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source slide at least one time within your assignment. (Note: The final sources slide should be cumulative to include all sources used in the three assignments.)For help with research, writing, and citation, access the library.Combine all of your slides from week 3, week 6, and this week’s assignment together into one singular presentation file. This is your full pitch deck that you would present to the company leadership. (Note: See the guide in the resources section for help on how to reuse and combine slides together in a PowerPoint presentation.)Produce writing that is clear and well organized and applies appropriate Strayer Writing Standards (SWS) style. Writing contains accurate grammar, mechanics, and spelling.This course requires the use of Strayer Writing Standards (SWS). The library is your home for SWS assistance, including citations and formatting. Please refer to the Library site for all support. Check with your professor for any additional instructions.ResourcesSWS Guidelines for Slideshow PresentationsThe following tools available in the Strayer Library will help you with your research:Company, Industry, and Market Research using Business Source UltimateLinks to an external site. (Start with this resource – it will be very helpful as you search for specific information.)Business Source Ultimate Library GuideBusiness Source Ultimate DatabaseMarket Line Company Profiles – Type the company name in the 2nd field (Note: your company may or may not be listed here.)SWOT analyses can be found under the publication type.Library of Congress Research GuidesLinks to an external site. (See their left-hand menu.)The following websites can provide helpful data on budgets and spending:U.S. National Debt: Implications for OrganizationsGovernment spending (Mind map)Fiscal Data US Treasury Dept.Links to an external site.USA Spending. Links to an external site.Video tutorial on how to reuse (combine) slides in PowerPoint presentations: Part 2:This week you will complete the final part of your business consulting plan with your implementation strategy. A precondition for success in implementing organizational change is making sure stakeholder voices matter, which creates an inclusive environment for the successful execution of the plan.This week you read Chapter 17 Challenges for Leaders in the Years Ahead which explored the concept of managing by inclusion.Discuss an industry from the reading that has a history of failing to foster inclusion in the decision-making process. Provide specific examples.How does practicing inclusion (recognizing that stakeholders must be factored into every decision) create a challenge for achieving consensus? How is this a positive outcome?Share two examples of how you can translate these leadership practices into your implementation strategy for this week’s assignment. Be sure to support your position with evidence.Provide a substantive response to one or more of your classmates. Classmate post:Hello classmates,The tech industry has a track record of neglecting inclusion, especially when it comes to minorities. This is evident in the lack of representation among minority groups in leadership positions within this sector. The resultant dearth of diverse viewpoints during decision-making can be detrimental to product and service quality levels for companies that operate here.Incorporating inclusivity may pose a hurdle in reaching agreement since it involves taking into account multiple viewpoints and experiences. However, this could ultimately be beneficial as the decision would be carefully deliberated upon, aided by diverse perspectives from the group – which can provide varying but converging insights to facilitate effective problem-solving.I can incorporate these leadership practices into my implementation strategy by firstly, assembling a diverse team to work on the project. This will ensure that various perspectives are considered, and challenges resolved efficiently. Secondly, I plan to establish a secure working environment where employees feel comfortable sharing their opinions and experiences. Consequently, this fosters better connections among colleagues while also encouraging them to express themselves more openly during brainstorming sessions or meetings.SOURCES1. Frances Hesselbein, and Marshall Goldsmith. The Leader of the Future 2 : Visions, Strategies, and Practices for the New Era. Jossey-Bass, 2006. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=170549&site=eds-live&scope=site.2. Rebekah Bastian. May 1, 2023. A Rise In Biased Job Language Is Not Helping Tech’s Lack Of Diversity. https://www.forbes.com/sites/rebekahbastian/2023/05/01/a-rise-in-biased-job-language-is-not-helping-techs-lack-of-diversity/?sh=d0ec6631b43d Instructor feedback week 3:Professor feedback Week 3 I have reviewed your submission and developed feedback explaining the score you earned on this assignment. Please read my feedback, note any corrections needed for future assignments, and reach out to me if you have any questions. On this assignment you earned 97.99%. Now, let us take a look at the details. CRITERION #1: Describe the company, including when it was founded, what they do, who it serves, and its mission and vision statements. Speaker notes are used correctly for detailed explanations. EVALUATION: Exemplary FEEDBACK: Your response was exemplary in every way. It was clear, concise, and well-organized, with a logical flow that made it easy to read and understand. You provided all the necessary information, including the company’s founding date, core activities, target market, and mission and vision statements, in a way that was both comprehensive and concise. Your analysis and interpretation of the text were nothing short of impressive. You demonstrated a deep understanding of the textbook’s key themes, characters, and plot points, and your response was insightful, thought-provoking, and well-supported with evidence. Your arguments were well-structured and logically presented, with each point building upon the last, making it easy to follow your thoughts and see how each piece of evidence fits together. Overall, your response was a shining example of what a well-crafted, detailed, and insightful analysis should look like. CRITERION #2: Explain the company operations, including where they are located, the number of employees, and the key internal executives. Speaker notes are used correctly for detailed explanations. EVALUATION: Exemplary FEEDBACK: Your response to this criterion was exemplary. You provided an in-depth analysis of the company’s operations. Your answer was informative and provided a detailed overview of its operations. Your explanation of the company’s location was thorough, including information about the various sites, facilities, and regions in which it operates. Your discussion of the number of employees was comprehensive, providing details on the organization’s different departments, teams, and roles. Your discussion of the key internal executives was insightful, and you clearly understood their roles and how they contribute to the company’s success. Overall, your response demonstrated high research and analysis, as it exemplifies the level of quality that our institution strives for in our students CRITERION #3: Summarize the company’s key financial data and explain what this data tells you about the company. Speaker notes are used correctly for detailed explanations. EVALUATION: Exemplary FEEDBACK: Your response was exceptional and showcased a remarkable understanding of the financial data and its impact on the company. You effectively utilized the speaker notes to present your analysis clearly and concisely, providing an in-depth examination of the company’s financial data. Your work demonstrated your ability to analyze financial data and draw valuable conclusions. Your attention to detail was impressive; data and evidence strongly supported your analysis. Overall, your response exceeded my expectations, and it was a pleasure to read such an insightful and expertly crafted analysis. CRITERION #4: Assess what the company does well and where they could improve their product or service offering. Provide supporting evidence. Speaker notes are used correctly for detailed explanations. EVALUATION: Exemplary FEEDBACK: Your response to the given task was exemplary. You assessed what the company does well and where they could improve their product or service offering with a high level of detail and thoughtfulness. Your analysis was thorough and well-supported, with detailed evidence. Your ability to clearly identify and articulate the company’s strengths and areas for improvement is commendable, and this skill will undoubtedly serve you well in your future career. Your attention to detail and in-depth understanding of the subject matter were evident in your response. You provided relevant and substantial evidence to support your points effectively. You used speaker notes correctly, providing additional context and explanations that greatly enhanced the clarity and coherence of your response. Your dedication to the task is commendable, and your answer shows high competence, professionalism, and attention to detail. Overall, your exemplary response is something to be proud of, and I encourage you to continue producing great work! CRITERION #5: Determine at least two areas of opportunity or challenges the company may be experiencing. Provide supporting evidence as to why it is important for the company to address the challenge or opportunity. EVALUATION: Exemplary FEEDBACK: Your response to this criterion was exemplary, as you identified at least two areas of opportunity or challenges the company may be experiencing and provided a thorough and detailed analysis of the supporting evidence for why the company needs to address those challenges or opportunities. Your response demonstrated a high level of critical thinking and research, as you could logically and clearly articulate the challenges or opportunities and supported them with relevant and credible evidence. Your work also showcased your ability to evaluate and synthesize information from various sources to arrive at a well-reasoned conclusion. Overall, the quality of your response has the potential to excel further in your academic and professional pursuits. CRITERION #6: Use at least three quality sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source page at least one time within your assignment. EVALUATION: Exemplary FEEDBACK: You have demonstrated exemplary skills in utilizing credible, relevant, and appropriate sources to support your writing. You have effectively incorporated three or more quality sources into your assignment, which indicates that you have put in the necessary effort to research and gather information. Your attention to detail in citing each source listed on your source page at least once within your assignment is commendable. Great job! CRITERION #7: Produce writing that is clear and well organized and applies appropriate SWS style. Writing contains accurate grammar, mechanics, and spelling. EVALUATION: Unacceptable FEEDBACK: Your writing is unacceptable. There are significant issues with clarity, organization, and the application of the SWS style. There are also major issues with grammar, mechanics, and spelling. Overall, errors are significant (10 or more), and the reader will have significant difficulty understanding your writing. You will need to put in a lot more effort to improve your ability to articulate your ideas clearly and concisely. Your writing is poorly structured, and you have not effectively used an appropriate SWS style throughout your assignment. There are significant areas in which you need to improve your writing. —————————————————————————————————————————- ADDITIONAL FEEDBACK: Keep these points in mind as you develop your Source List for any assignment: • The Source List entries are numbered in the same order in which they are used in the assignment. • Elements required for each source entry: Author, publication date, Title, page # [if any], and how to find it. Example: Strayer University. 2020. Source List Elements.https://library.strayer.edu/sws/source Remember that SWS requires that you limit slide content to 7 or fewer lines per slide and 7 or fewer words per line. I trust that this feedback was helpful and answered any questions you may have about the grade you earned on this submission. If you have any questions not answered. Professor Feedback week 6:I have reviewed your submission and developed feedback explaining the score you earned on this assignment. Please read my feedback, note any corrections needed for future assignments, and reach out to me if you have any questions. On this assignment you earned 80%. Now, let us take a look at the details. CRITERION #1: Determine the specific challenge or opportunity to address as a consultant. In your determination, be sure to explain the basis or rationale behind the selection. Speaker notes are used correctly for a detailed explanation. EVALUATION: Exemplary FEEDBACK: Great job on your response to the criterion! Your demonstration of exceptional ability to identify and explain a specific challenge or opportunity as a consultant is truly impressive and showcases the essential skills required for the consulting industry. Not only was your response clear and concise, but it also provided a wealth of detailed and informative information that was extremely helpful in conveying your competence as a consultant. Your use of speaker notes was particularly noteworthy, as it efficiently offered additional insights into your response and further emphasized your professionalism and dedication to the task at hand. Overall, your work was a shining example of excellence in consulting and a testament to your impressive skills and hard work. CRITERION #2: Analyze similar solutions for the challenge or opportunity from two competitors. Be sure to provide specific, relevant details to connect the competitors’ approach to the proposed recommendation. Speaker notes are used correctly for a detailed explanation. EVALUATION: Exemplary FEEDBACK: Great job on your response to the criterion! You did an exceptional analysis of the solutions presented by two competitors for a challenge or opportunity. Your work was truly exemplary and showcased exceptional critical thinking skills. Your analysis was thorough and well-supported, demonstrating a strong understanding of the competitors’ approaches. Your attention to detail was excellent, and you effectively connected the competitors’ approach to the proposed recommendation. The use of speaker notes was great and provided a detailed explanation of your analysis. Your work sets a high standard of excellence. CRITERION #3: Recommend an approach to solve the challenge or capitalize on the opportunity identified for the company. Include specific details regarding which areas in the company would be the focus of the recommendation. Speaker notes are used correctly for a detailed explanation. EVALUATION: Satisfactory FEEDBACK: Your response reflects a satisfactory attempt to address the challenge or opportunity identified within the company. However, it could have been more detailed and specific in terms of the areas of the company that would benefit from the proposed recommendation. This indicates that you must improve your understanding of the company’s operations and strategic priorities. To improve your response, you could have provided more specific details about the areas of the company that would benefit from your recommendation. For instance, you could have mentioned the particular departments or processes your recommendation would impact. Furthermore, your recommendation could have been more logically structured and better supported with citations. This would have showcased your analytical and critical thinking skills. For example, you could have provided data and facts to support your recommendation and a precise analysis of the potential benefits and risks. Lastly, your utilization of speaker notes was not sufficient to provide a detailed explanation of your recommendation. You could have used more visual aids, such as graphs or charts, to illustrate your points and make your presentation more engaging and informative. Overall, your response demonstrates a need for improvements in your approach to the assignment. By improving your understanding of the company’s operations and strategic priorities, providing more specific details, and utilizing more visual aids, you can deliver a more substantial and more compelling recommendation. CRITERION #4: Use at least three quality sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source page at least one time within your assignment. EVALUATION: Competent FEEDBACK: You have demonstrated competent skills in utilizing credible, relevant, and appropriate sources to support your writing. You have effectively incorporated two quality sources into your assignment, showing that you have tried to research and gather information. However, you could improve your work by using at least one more quality source to support your writing. Additionally, while you have cited each source listed on your source page, you could improve the frequency of your citations by citing each source more than once within your assignment. CRITERION #5: Produce writing that is clear and well organized and applies appropriate SWS style. Writing contains accurate grammar, mechanics, and spelling. EVALUATION: Unacceptable FEEDBACK: Your writing is unacceptable. There are significant issues with clarity, organization, and the application of the SWS style. There are also major issues with grammar, mechanics, and spelling. Overall, errors are significant (10 or more), and the reader will have significant difficulty understanding your writing. You will need to put in a lot more effort to improve your ability to articulate your ideas clearly and concisely. Your writing is poorly structured, and you have not effectively used an appropriate SWS style throughout your assignment. There are significant areas in which you need to improve your writing. —————————————————————————————————————————- ADDITIONAL FEEDBACK: Keep these points in mind as you develop your Source List for any assignment: • The Source List entries are numbered in the same order in which they are used in the assignment. • Elements required for each source entry: Author, publication date, Title, page # [if any], and how to find it. Example: Strayer University. 2020. Source List Elements.https://library.strayer.edu/sws/source Remember that SWS requires that you limit slide content to 7 or fewer lines per slide and 7 or fewer words per line. Remember that each slide should include 1-2 paragraphs of speaker notes that will be utilized to explain the content to the company leadership during your presentation. Edquenia, remember to use the provided templates for each of the assignments. The templates were designed to help you organize and format your submission and to help you address all of the assignment requirements. I trust that this feedback was helpful and answered any questions you may have about the grade you earned on this submission. If you have any questions not answered here, please reach out to me right away.
Business Consulting Plan Part 3
Subtitle
Student Name Placeholder
BUS499 Business Administration Capstone
Professor’s Name Placeholder
Date
PRESENTATION TITLE
Reminder to insert the content
slides from your Week 3 and Week
6 presentations then delete this
slide. You will only have one title
slide and one cumulative sources
slide.
PRESENTATION TITLE
2
Potential Impact of Waiting
Use this space to add the information required in the
assignment instructions. Be sure to use data to support
your conclusion. Add detailed speaker notes and delete
this guidance text.
PRESENTATION TITLE
3
Potential Return on Investment
Insert mage, graph, chart, here or remove
Insert image, graph, chart, here or remove
CATEGORY 1
CATEGORY 2
Content text here.
Content text here.
PRESENTATION TITLE
4
Implementation Strategy
Add content and speaker notes – then delete this guidance text.
PRESENTATION TITLE
5
Communication
Plan – Overall Objective
Use this space to further detail your
recommendation. Include images, charts,
graphs, tables, etc. as needed Include detailed
speaker notes and delete this guidance text.)
Insert Image Here
PRESENTATION TITLE
6
Communication Plan – Stakeholder Channels
Use this slide to determine the appropriate stakeholder communication channels. Refer to the
assignment instructions and the Week 7 activity. Add or remove categories below as needed. Be sure
to add detailed speaker notes and delete this guidance text.
Insert Image Here or Remove
Insert Image Here or Remove
Insert Image Here or Remove
CATEGORY 1
CATEGORY 2
CATEGORY 3
Content text here.
Content text here.
Content text here.
PRESENTATION TITLE
7
Communication Plan – Timeline
Use this slide to provide a timeline for implementation. Refer to the assignment instructions and the
Week 7 activity. Add or remove categories below as needed. Be sure to add detailed speaker notes
and delete this guidance text.
Insert Image
Here or Remove
Insert Image
Here or Remove
Insert Image
Here or Remove
Insert Image
Here or Remove
Insert Image
Here or Remove
Insert Image
Here or Remove
CATEGORY 1
CATEGORY 2
CATEGORY 3
CATEGORY 4
CATEGORY 5
CATEGORY 6
Content text
here.
Content text
here.
Content text
here.
Content text
here.
Content text
here.
Content text
here.
PRESENTATION TITLE
8
Communication Plan – Next Steps
Summarize the next steps in the recommendation. Specify the key individuals or departments
responsible for executing and overseeing the plan.
PRESENTATION TITLE
9
Sources
Refer to the SWS Guidelines for Slideshow Presentations link in the assignment
instructions to complete this slide (delete this guidance text).
PRESENTATION TITLE
10
Home Depot
Edquenia Coleman
Bus499
May 7,2024
Challenge or opportunity
Home Depot faces the challenge of providing customers with an
engaging and informative shopping experience, especially in the
context of home improvement projects.
Customers often struggle with visualizing how products will look or fit
into their homes, leading to indecision and potential dissatisfaction
with their purchases.
Traditional methods, such as static product displays or online
images, fail to fully address this challenge, resulting in missed sales
opportunities and decreased customer satisfaction.
Close competitors
To analyze how close competitors of Home Depot approach the
challenge or opportunity of enhancing customer experience
through augmented reality (AR) technology;
We’ll look at two major players in the home improvement retail
industry: Lowe’s and IKEA
Lower’s
Lowe’s, like Home Depot, recognizes the importance of leveraging
technology to improve the customer experience.
The company has been actively exploring AR applications to enhance
its retail operations.
One of Lowe’s notable initiatives is its “View in Your Space” AR app,
which allows customers to visualize how products will look in their homes
before making a purchase.
Similar to the proposed solution for Home Depot, Lowe’s AR app
enables users to virtually place furniture, appliances, and other home
improvement items in their living spaces using their smartphones or
tablets.
This technology provides customers with a more immersive and
interactive shopping experience, helping them make more informed
purchasing decisions.
IKEA
While not a direct competitor in the home improvement retail
sector, IKEA offers valuable insights into how AR technology can be
utilized to enhance the customer experience in the home furnishings
industry.
IKEA’s “IKEA Place” app allows customers to virtually place true-toscale 3D models of IKEA furniture in their homes;
Enabling them to visualize how products will look and fit in their living
spaces.
This AR application not only helps customers make more informed
purchasing decisions but also enhances engagement with the IKEA
brand.
Recommendations
To effectively solve the challenge or capitalize on the opportunity
identified for Home Depot, the company should adopt a
comprehensive approach that encompasses various areas of its
operations.
Firstly, Home Depot should focus on integrating augmented reality
(AR) technology into its digital platforms and in-store experiences to
enhance the customer journey
Cont.
Home Depot should invest in employee training and development
programs to ensure that staff members are equipped with the
knowledge;
And skills to effectively assist customers in utilizing AR technology.
This would involve training employees on how to use AR-enabled
devices and applications;
As well as providing them with the necessary product knowledge to
answer customer queries and provide personalized
recommendations
References
Darrow, W. P., Smith, R. D., & Fabricant, R. A. (2016). Home Depot
and the home center industry competitive strategi. The Mid-Atlantic
Journal of Business, 30(3), 227.
Morris, L. (2019). Business model innovation the strategy of business
breakthroughs. International Journal of Innovation Science, 1(4),
191-204.
Business Consulting Plan
Home Depot
Name
Date
PRESENTATION TITLE
Company Background
• Founded in 1978 by Bernie Marcus and Arthur Blank
• Global home improvement retailer
• Diverse customer base: homeowners, DIY enthusiasts,
contractors, and businesses
• Offers a wide range of products and services for home
improvement projects
• Mission: Provide the highest level of service, broadest product
selection, and most competitive prices
• Vision: To be the best home improvement retailer globally
(About Us, 2023)
PRESENTATION
TITLE
2
Operations
•
•
Over 2,300 stores across North America, Mexico, China, and Central America
Headquarters: Atlanta, Georgia
Location and Employees
Key Executives
•
Employs over 500,000 people worldwide
•
•
Divisions: U.S. Stores and International
Operations
Leadership includes Co-Founders Ken
Langone (in picture), Bernie Marcus, Arthur
Blank, and CEO Kevin Sheedy
PRESENTATION
TITLE
(The Home Depot Demographics
and Statistics,
2023)
3
Company Financial Data
• FY2022: $151 billion annual revenue, $16 billion net income
• Operating cash flow: $16 .5billion
• Operating margin: 15.3%
• Indicates financial strength, steady growth, and efficient operations
• Strong position for investment, growth, and income for shareholders
(Yahoo
Finance, 2023)
PRESENTATION
TITLE
4
SWOT Analysis
Strengths
Weaknesses
• Extensive and diverse product selection catering to DIY
enthusiasts and professional contractors.
• Large, well-stocked stores (averaging 105,000 sq. ft.) for a
superior customer experience.
• Competitive pricing facilitated by an efficient supply chain
and substantial buying power.
• Strong brand recognition instilling trust and loyalty among
customers.
• Online experience improvement needed due to a slow
and challenging-to-navigate website.
• Quality control concerns in product offerings require a
more rigorous approach.
• Customer service enhancements to address reported
challenges in returns and assistance.
Opportunities
Threats
• Expansion into untapped markets in Asia and Latin
America leveraging brand recognition.
• Investment in new technologies, such as artificial
intelligence, for enhanced customer experience.
• Diversification through the development of new produc
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Week 9 Assignment – ePortfolio – Business Consulting Plan Part 3
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